The short version.

Acceptance

By using Kaizen R/W, you're agreeing to these terms. If you don't agree, don't use the service. If you're using KRW on behalf of a business, you're telling us you have the authority to agree for that business.

What the service is

Kaizen R/W is a browser-based tool that reads fiction drafts through AI models and marks them for revision. It supports three access paths: a hosted free tier, a hosted Pro subscription, and bring-your-own-key (BYOK). The full capability set and limits are described on the pricing section of the homepage and in the field guide.

Kaizen R/W is currently in early access. Features can change, be removed, or be renamed. We'll document meaningful changes in the changelog and, where it affects your account, notify you by email.

Access and accounts

Hosted access is gated by an access token emailed to you at signup. Don't share the token. If you lose it, request a new one. We may revoke tokens that are being abused, shared across accounts, or used in violation of these terms.

If you're using BYOK only, you don't need an account with us. You supply your own provider credentials and we just proxy the requests.

Subscriptions and billing

Pro is $20 per month, charged to the payment method you give Stripe at checkout. Subscriptions renew automatically at the end of each period until you cancel. Cancel from the billing portal or by contacting us; access continues until the end of the paid period.

Billing is handled by Stripe under Stripe's terms. We don't store your full payment card details. If a payment fails, we'll pause Pro access until it's resolved. Prices can change with at least thirty days' notice before the next renewal; if you don't like the new price, cancel before it kicks in.

Refunds

We offer refunds case by case. If Pro isn't working for you, email us within fourteen days of the charge and tell us what went wrong. We'll refund in full if there's a clear technical problem on our end, and review non-technical requests individually. After fourteen days, subscriptions are generally not refundable; you can still cancel to stop future charges.

Your content

You keep all rights to your manuscripts, marks, dictionary entries, revision history, and any AI-generated output you decide to keep. We don't claim a license to your writing beyond what's needed to run the service for you, moving text between your browser, our proxy, and the provider you chose.

We don't use your manuscript content to train models. Hosted plans run on paid APIs that don't train on inputs by default: Google's paid Gemini API and Anthropic's commercial API both exclude API traffic from training. Their current terms are the source of truth; links are on the privacy page.

Acceptable use

Kaizen R/W is for fiction revision. Don't use it to generate or refine content that is illegal where you are, sexually explicit material involving minors, or targeted harassment. Don't try to probe, bypass, or attack the service, its providers, or other users' sessions. Don't resell or rebrand KRW as your own product.

We can suspend or terminate access for violations. We'd rather warn first and fix than cut off access, but egregious or repeated violations skip the warning.

Third-party providers

Hosted plans route AI requests to Google (Gemini) and Anthropic (Claude) through our proxy on paid API tiers. BYOK routes through your own key on one of those providers. Their terms and privacy policies apply to the text your requests carry. We pick providers carefully and disclose them openly; we don't control their models or their policies.

Availability

We run Kaizen R/W on a best-effort basis. There's no uptime guarantee yet. The service can go down, slow down, or behave oddly, especially during deploys. If an outage costs you real time, email us and we'll make it right as best we can, usually with service credit.

We can change, pause, or discontinue features. If we discontinue something you depend on, we'll give reasonable notice and, where practical, a path to export your data.

Disclaimers and limits

Kaizen R/W is provided "as is," without warranties. The AI reads your draft and makes suggestions; it can be wrong, miss things, or produce output that doesn't match your intent. You're the author. Treat AI suggestions as notes, not instructions.

To the extent allowed by law, our total liability for anything arising out of the service is capped at the amount you've paid us in the twelve months before the claim, or one hundred US dollars if you haven't paid anything. We're not liable for indirect, consequential, or lost-profit damages.

Changes to these terms

We'll update these terms as the product evolves. Meaningful changes will be posted here with a new effective date, and where the change is significant (pricing, service scope, data handling), we'll email the address on file. Continued use after the effective date means you accept the new terms.

Governing law

These terms are governed by the laws of the United States and the state where the operator of Kaizen R/W is resident, without regard to conflict-of-law rules. Disputes go to the courts sitting in that jurisdiction unless a mandatory consumer-protection law in your country says otherwise.

Contact

Questions about these terms, refund requests, or legal notices: [email protected].

Effective date: April 13, 2026.